SOFTWARE TECHNICAL WRITER

Position: Software Technical Writer

Experience: 7-15 years

No of openings: 1

Job Summary

         We are looking for a talented technical writer to help create quality documentation for software applications. The technical writer will consult with business analysts, developers, testers and implementation teams to prepare user guide, implementation guide, and support guide. Ideal candidate will be self-motivated and an innovative thinker with strong focus on quality and continuous focus on improving existing processes.

Core Duties

• Writing complex documentation for software
• Working with software development teams designing and implementing powerful product Tours
• In-depth knowledge of developing online help and web-based documentation with a strong understanding of HTML
• Presenting technical information in a live setting, such as classroom training, presentations, or video conference.
• Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.
• Prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance.
• Should have high level understanding of IT concepts including software architecture
• Excellent, clear, clean, accessible writing; obsessive eye for consistency and technical accuracy.
• Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.
• Excellent verbal and written communication skills
• Willingness and ability to collaborate with multiple SMEs from different backgrounds
• Experience in developing technical documents for Software product is must. Experience in SaaS based product is value added

Tools

    Frame Maker, Arbor text Editor, MS Office, DITA, Robo help, Photoshop, MS Visio, SnagIT, ST4.

Skills

Arbortext Editor (Epic Editor) • Team center / NX • Content management tool TIDB (for CNH) • MadCap Flare Adobe InDesign • Adobe Photoshop • Adobe Illustrator • Adobe Frame Make

Education

• Bachelor’s degree in technical writing, journalism, communications, or a related field
• 7+ years of experience required in an IT development environment.

Knowledge, Skills and Abilities

• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office

Why HR365?

Backed by the Briley Group with several decades worth of experience in the payroll and HR space across several continents, HR365 has the support required to build superior technology incorporating global standards for security. HR365 has the vision to leverage technology and provide effective HR solutions to businesses.

HR365 is a versatile and flexible platform to provide a bespoke solution for HR management; the feature-rich software manages high volume of data at extraordinary speeds.

E-mail ID: hr@hr365.com

Location: Chennai

Referral code: HR365–002